Shipping Policy


For Customers in EU and USA

We collaborate with Printful for on-demand order fulfillment and shipping. The item's delivery time depends on many factors such as fulfillment time, shipping time and any if delays during delivery.

Please refer to Printful's fulfillment policy details to know more about delivery estimate after the order is placed.

Printful’s estimated delivery time (EDT) is our delivery time prediction. We follow a simple equation to calculate EDT:

estimated fulfillment + estimated shipping = estimated delivery time

Our average order fulfillment takes 2–5 business days for all production techniques.

We consider the current order volume and our fulfillment capacity when calculating our estimated fulfillment time. Similarly, we calculate estimated shipping time according to our historical shipping data for deliveries to your area or selling region.

But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:

  • Issues with print or embroidery files
  • Products being out of stock
  • Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions

Nonetheless, we work hard to meet our delivery estimates with each order. 

If you’re ever in a situation where the EDT has passed, please wait a bit longer. Then, once 5 business days have passed, get in touch with us via email or chat, and we’ll take a look.

 

For Customers in India

We collaborate with Printrove for on-demand order fulfillment and shipping. The item's delivery time depends on many factors such as fulfillment time, shipping time and any if delays during delivery.

Please refer below Printrove's shipping policy regarding purchase of products directly from BurnousstraatDesigns web shop.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-5 Days days or as per the delivery date agreed at the time of order confirmation and delivery of the shipment is subject to Courier Company / post office norms.

Printrove Products Private Limited is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk on 8448444794 or support@printrove.com.

 If you have any concerns or comments about the Shipping Policy, please reach out to us via our Contact page. For urgent matters, please reach out to me (Owner) directly at j[.]kawli[at]gmail[dot]com